DoggieNationDoggieNation

Officially Licensed Sports Jerseys & Apparel for Dogs

Retail Customers - Free Shipping in the U.S. on Orders Over $75

What can we help you with?

  • Order Information
  • About Pre-Orders
  • About Payment Options
  • Shipping Information
  • Frequently Asked Questions
  • Contact DoggieNation

DoggieNation offers the various shipping methods to ship your orders.
These options will be provided to you during the checkout process on our website.

Carrier & Service Price Order processing time in our warehouse Time from shipping until delivery
USPS First Class Mail $4.95 3-5 Business Days 3-5 Business Days
USPS First Class Mail $4.95 3-5 Business Days 3-5 Business Days
USPS Priority Mail $7.95 3-5 Business Days 2-3 Business Days
UPS Ground See website for
exact quote
3-5 Business Days 2-6 Business Days
(based upon your
delivery location)
UPS 3 DAY SELECT See website for
exact quote
3-5 Business Days 3 Business Days
(based upon your
delivery location)

Would you like you order expedited even faster?

Please call us at 407-359-3480 and we will be happy to assist you with quicker methods!

Q: When can I expect to receive my order?

A: The ship method you select during checkout determines when you will receive your package. Once an order is placed, all in stock items will ship from our warehouse within 5 business days. During this “processing” time our staff is busy picking, packing and readying your order to be shipped. Once our carrier picks up your order, they make every attempt to deliver it within the timeline selected in your ship method.

Q: What is processing time and how does it impact my order?

  • Orders are processed and shipped within 5 business days from your order date. If there is any delay, DoggieNation will contact you regarding your order.
  • All orders submitted over the weekend will be processed the next business day, which is typically Monday.
  • While your order is processing, you may see the processing status in your account. Once your order has been shipped, this status will update to “Shipped” and you will receive a shipment confirmation email.

Q: What are my shipping options?

DoggieNation offers the various carriers to deliver orders: USPS and UPS. There are shipping options available during checkout and you can make your selection once the rates are published on the website.

  • USPS First Class Mail is the most economical option for smaller size orders. USPS First Class mail packages are delivered within 3-5 business days after it ships from the warehouse.
  • USPS Priority Mail packages are delivered within 2-3 business days after it ships from the warehouse.
  • UPS Ground is available and is determined based upon your geographical location. DoggieNation’s warehouse is located in Florida and the UPS Ground shipping time could be 2-6 business days, depending on where you are located.
  • UPS 3 Day Select is available and delivery time is 3 business days from when the order ships.

If you would like an order expedited even faster, please call us at 407-359-3480 and we will be happy to assist you with quicker methods!

Q: Will I have to sign for my package?

DoggieNation does not require a signature when we ship your package. It is recommended that you choose a secure shipping address to ensure your product is received and delivered in a timely fashion.

Pre-Orders Content

What payment methods does DoggieNation accept?

We accept credit cards or debit cards for the following: accepted_ccs

We also offer PayPal.

paypal_logoIf you have any issues processing an order with your PayPal account, please contact PayPal customer service for resolution.

DoggieNation does not accept the following:

  • Money Orders
  • Checks
  • CODs

Important Information about payment

Upon checking out on our website, we require the following information:

  • Billing information provided matches that of the cardholder.
  • The CVC code (3 digit code on the back of your card)

Failure to provide this information may cause your order not to process. The charge on your statement will appear from DoggieNation.

Shipping Information

DoggieNation utilizes the US Postal Service and UPS for all orders shipped to any one of the 50 contiguous United States. Customers are able to choose their preferred shipping method during the checkout process.

Shipping Time

Please allow 5 business days for the order to be processed before being shipped from DoggieNation.

Overnight Shipping

Overnight shipping is only available for items which are currently in stock.  In order to determine that an item is available for overnight shipping, please call us at 407-359-3480 to verify that the order can be fulfilled in time.

Free Shipping

Join our mailing list for current offers and free shipping promotions!

International Shipping

Some International orders will require an additional shipping charge. If your order requires an additional charge we will contact you to obtain your approval for the added amount. Standard international shipping and handling costs for all items are determined according to the total cost of your order. Please note: Additional charges may be accessed to international orders by your government, or shipping carriers for Taxes, Tariffs, Duties, or Brokerage fees. We are not able to predict what these charges will be and responsibility for them will be left up to the customer. International shipping will usually require additional shipping time from DoggieNation.

Questions or Comments

If you have any questions or comments, please call DoggieNation at 407-359-3480 or contact us via email. We will be happy to answer any questions you may have.  Our goal is to ensure all of customers and their dogs have had a pleasant shopping experience.

  1. What is processing time and how does it impact my order?

    Orders are processed and shipped within 5 business days from your order date. If there is any delay, DoggieNation will contact you regarding your order. All orders submitted over the weekend will be processed the next business day, which is typically Monday. • While your order is processing, you may see the processing status in your Account. Once your order has been shipped, this status will update to “Shipped” and you will receive a shipment confirmation email.

  2. When can I expect to receive my order?

    The ship method selected during checkout determines when you will receive your package. Once an order is placed, all in stock items will ship from our warehouse within 5 business days. During this “processing” time our staff is busy picking, packing and readying your order to be shipped. Once the USPS or UPS carrier picks up your order, they make every attempt to deliver it within the timeline selected in your ship method.

  3. What are my shipping charges for returning an order?

    If for any reason you are not satisfied with your order, you can return your item(s) within 30 business days. Please note, wholesale orders are non-refundable. This return policy only applies to retail customers. Customers are responsible for the shipping fee to send back the item(s) they no longer want. Please mail it to us at: 7250 Red Bug Lake Road #1012 Oviedo, FL 32765 Please be advised, DoggieNation is not responsible if the package you are returning is lost by the Post Office. A refund will not be granted if the item is not received back.

  4. Will I have to sign for my package?

    DoggieNation does not require a signature when we ship your package. It is recommended that you choose a secure shipping address to ensure your product is received and delivered in a timely fashion.

  5. What are my shipping options?

    DoggieNation offers the various carriers to deliver orders: USPS and UPS. The shipping options are available during checkout and you may make your selection once the rates are published on the website. USPS First Class Mail is the most economical option for smaller size orders. USPS First Class mail packages are delivered within 3-5 business days after it ships from the warehouse. USPS Priority Mail packages are delivered within 2-3 business days after it ships from the warehouse. UPS Ground is available and is determined based upon your geographical location. DoggieNation’s warehouse is located in Florida and the UPS Ground shipping time could be 2-6 business days, depending on where you are located. UPS 3 Day Select is available and delivery time is 3 business days from when the order ships. If you would like an order expedited even faster, please call us at 407-359-3480 and we will be happy to assist you with quicker methods!

Sales & Customer Service Hours:

Monday – Friday 10:00 AM – 5:00 PM EST
Closed Saturdays and Sundays.

Customer Service:

407-359-3480

Fax:

407-359-3481

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Thank you for shopping with DoggieNation!

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