Customer Service: Shipping
DoggieNation utilizes the US Postal Service and UPS for all orders shipped to any one of the 50 contiguous United States. Customers are able to choose their preferred shipping method during the checkout process.
Please allow 5 business days for the order to be processed before being shipped from DoggieNation.
Overnight shipping is only available for items which are currently in stock. In order to determine that an item is available for overnight shipping, please call us at 407-359-3480 to verify that the order can be fulfilled in time.
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Some International orders will require an additional shipping charge. If your order requires an additional charge we will contact you to obtain your approval for the added amount. Standard international shipping and handling costs for all items are determined according to the total cost of your order. Please note: Additional charges may be accessed to international orders by your government, or shipping carriers for Taxes, Tariffs, Duties, or Brokerage fees. We are not able to predict what these charges will be and responsibility for them will be left up to the customer. International shipping will usually require additional shipping time from DoggieNation.
Questions or Comments
If you have any questions or comments, please call DoggieNation at 407-359-3480 or contact us via email. We will be happy to answer any questions you may have. Our goal is to ensure all of customers and their dogs have had a pleasant shopping experience.